Known by a variety of terms: Business Applications, Online Application, Web Applications, Software as a Service (SaaS), Managed Services or Hosted services.
Web Applications can be accessed using a range of devices via a web browser. Our range of online business tools assist with the smooth day to day running of your business and provide your clients with a professional 24 service.
We offer a complete managed, supported and hosted service – we integrate the application into your website and can host it on the same web server as your main site.
Easy Online Publishing
Our customer service and helpdesk software scales with your business making it easy to deliver an unrivalled customer support experience.
These are self-service systems allowing your customers 24/7 access to a wealth of information about your business such as FAQ’s, Knowledge Base and How to’s. This not only frees up your admin but centralises your information for staff and customers alike, enabling consistency hard to achieve in any other way.
Ticket systems allow staff to effectively keep track of communications which are all logged and fully recorded.
Systems can include Live Chat, Email piping and more.